![]() ![]() Not only can you pull important customer data from across Salesforce Customer 360 directly into Slack, but you can also access information from other tools like AWS, Workday, and GoogleCalendar, forming a unified collaboration platform for your employees. With Slack as part of Salesforce Customer 360, companies are able to consolidate business-critical workflows in one centralized place, creating a single, shared view of the customer. ![]() All together, precious time is taken away from higher-value work.īut not anymore. And with this tool sprawl comes disjointed processes, business silos, and delays from having to navigate multiple tools and constantly context switch. ![]() On average, businesses are using over 1,000 applications, however 70% are disconnected from one another, leading to increased costs, duplicated work, and productivity bottlenecks. Organizations across every industry are being forced to figure out how to do more with less. ![]()
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